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NexxLinx is the parent company of NexxPhase, and operates a $35 million business process and marketing services outsourcing operation. We have the people, process and technology to help our clients create profitable relationships with their customers. We provide Customer Retention, Sales Conversion, Customer Care, and Back Office and Technical Support Services for the nation's premier publishing, media, cable, telecommunications, financial services, e-commerce, and retail companies both in the US and around the world. |
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Livtel - Livtel is a leading Business Processs Outsourcing (BPO) company, providing a full range of solutions from Project Management to Systems Integration to Implementation services. . Livtel represents a significant advancement in contact center services, allowing lower costs and higher quality to be realized immediately and clients to have a contact center positioned literally anywhere in the world. |
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Converged Network Services Group (CNSG), headquartered in Charlotte, NC, is a leading telecommunications consultancy and master agency, providing enterprises of all sizes with objective and technically sound telecommunications solutions that allow them to improve efficiency and reduce costs. |
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IntegraCore is a full service turn-key 3rd Party Logistics and fulfillment company that specializes in procurement, freight, storage, pick and pack and shipping. Our clients reduce turn times and scale their operations at will, without having to worry about seasonal fluctuations, expanding to new markets or introduction of new products. . |
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Arvato - Arvato is a subsidiary of German media conglomerate Bertelsmann, and one of the world's leading providers of media and business communications services, including commercial printing for books, magazines, catalogs, and telephone directories. Additional business process outsourcing services include customer loyalty programs, logistics services, supply chain management, call and service center activities, optical storage media production, IT services, and direct media sales. |
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VANAD –Headed by former Genesys CEO Ad Nederlof, VANAD is an innovative specialist in the area of customer interaction, assisting clients strategically, tactically and operationally in optimising their interaction with their customers and users. We do this using a mix of outsourcing, managed insourcing and Work from Home, which we provide alongside each other or combined. |
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| “This program isn't focused on having the most partners. It's focused on having a select number of the right partners, and applying the resources necessary to make them successful. ” |
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| Technology Partners |
| Our partners include companies that are currently selling telecom equipment (especially ACD) or services into enterprises, call centers, or telecom carriers. We prefer partners that have an established clientele, and are well versed in solution selling. Other characteristics for our most successful partners include: |
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VPI - Founded in 1994, VPI is the world's leading provider of voice and screen recording, quality monitoring, real-time performance management and workforce optimization software solutions. VPI solutions leverage advanced analytics, workflow automation and an open, Web 2.0 architecture to help evolving organizations more easily and rapidly identify and solve their critical operational and customer experience issues. VPI has more than 1,500 customers in 50 countries worldwide. |
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StarPound Technologies - StarPound is revolutionizing business with the power of converged and composite applications, delivering integrated data over voice, web, email and other multimedia channels, tailoring them to meet the needs of key vertical market segments. NexxPhase uses the core StarPound platform to share and manage communications. |
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Pipkins, Inc., founded in 1983 and headquartered in St. Louis, Missouri, is the leading supplier of workforce management software and services to the call center industry, providing sophisticated forecasting and scheduling technology for both the front and back office. Pipkins' systems forecast and schedule more than 100,000 agents in
over 300 locations across all industries worldwide. For more information, visit
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The Active Network, Inc. is a leading provider of organization-based cloud computing applications serving diverse market segments including business events, community activities, outdoors and sports. Our technology platform, ActiveWorks®, streamlines critical management functions. Headquartered in San Diego, California since 1999, the company has over 25 offices worldwide. |
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