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NexxPhase shatters brick-walled customer interaction silos. The open, cloud-based NexxPhase Customer Engagement Platform powers a SingleView of each of your customers in a SaaS model with an assured business outcome.

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June 25, 2015
NexxPhase Introduces BPX, a Business Process Exchange service powered by WebRTC

On May 29, 2015, NexxPhase® updated its browser-based Business Process Exchange® with WebRTC technology, shattering traditional BPX silos without plugins or unnecessary overhead. WebRTC is a free, open project that provides browsers and mobile applications with Real-Time Communications (RTC) capabilities via simple APIs. This WebRTC API, combined with the power and visibility of NexxPhase BPX® […]

June 9, 2015
State of Georgia Wins Big with New NexxPhase Cloud-Based Citizen Engagement Platform, Replacing Old Legacy Hosted Call Centers

NexxPhase and the State of Georgia have partnered to replace old, legacy hosted call centers with NexxPhase’s cloud-based Citizen Engagement Platform for six Georgia state agencies, including Child Protective Services, the Department of Corrections, and the Georgia Bureau of Investigation. Read more about it here:

April 14, 2015
New Partnership Between NexxPhase and Georgia Department of Corrections

NexxPhase is excited to announce our recent partnership with the State of Georgia Department of Corrections (GDC.) NexxPhase is now supporting two critical service state contact centers that coordinate communications between the state’s probationers and parolees. Read more about this partnership by visiting

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