NexxPhase shatters brick-walled customer interaction silos. The open, cloud-based NexxPhase Customer Engagement Platform powers a SingleView of each of your customers in a SaaS model with an assured business outcome.

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June 25, 2015
NexxPhase Introduces BPX, a Business Process Exchange service powered by WebRTC

On May 29, 2015, NexxPhase® updated its browser-based BPX® with WebRTC technology, shattering traditional PBX silos without plugins or unnecessary overhead. “Our WebRTC-based BPX combines state-of-the-art PBX capabilities and real-time communications with accountability and workflow management features normally only provided by hosted contact center platforms to enable customers to optimize their back office communications implementations […]

June 9, 2015
State of Georgia Wins Big with New NexxPhase Cloud-Based Citizen Engagement Platform, Replacing Old Legacy Hosted Call Centers

NexxPhase was awarded The Georgia Technology Authority (GTA) statewide Hosted Contact Center (HCC) Master Services Agreement (MSA) that enables any state or local government organization to acquire the company’s technology products and services under fixed-priced, multi-year terms. Both parties entered into contracts that will establish the NexxPhase Customer Engagement Platform as the workflow and multi-channel […]

April 14, 2015
New Partnership Between NexxPhase and Georgia Department of Corrections

NexxPhase, a premier provider of cloud-based Customer and Citizen Engagement hosted contact center technology and solutions, is partnering with the State of Georgia Department of Corrections (GDC) to establish a next-generation solutions technology platform as part of the state’s nationally recognized position as a leader among states for innovatively managing the nation’s growing corrections systems. […]

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